Return Policy

Return Policy

At Crown Luxury Resale, we want all of our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase we offer a 48 hour return policy ONLY if the item is defective or not as described. We provide a 100% authenticity guarantee. 


Return Policy for Items Shipped:

All items shipped, customer has 48 hours from delivery to ship item back and request refund if item is damaged or not as described. 

Please contact us if you have any questions at 636-294-6612


Return Policy In Store Purchases:

Items must be returned within 48 hours of the original purchase date or shipping received date. Returns for only damaged items or items received that are not as described. . We do provide authentication guarantee. 


Final Sale: 

All Final Sale Clearance Items can not be refunded or exchanged or used for in store credit.


Exchange or Refund Request:

If you need to return or exchange an item, please contact our customer service team at (636) 294-6612 or crownluxuryresale3939@gmail.com to initiate the process. We will provide you with return information. 

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